Privacy Policy

Dream Catcher PTY LTD (trading as Dream Catcher) and operating under the domain DreamCatcherSociety ("we", "us", "our") is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

Australian Privacy Principles

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of the Office of the Australian Information Commissioner (OAIC).

What is Personal Information and why do we collect it?

Personal Information is information or an opinion that identifies an individual.

The Personal Information we collect may include your name, email address, and the message/content you submit to us through our website contact form.

This Personal Information is obtained via:

• Email
• Via our website: www.dreamcatchersociety.com

We collect your Personal Information for the primary purpose of:

• Responding to your enquiries
• Providing our services (installing and maintaining claw machines for businesses to add entertainment value and generate additional income)
• Business administration and customer support
• Marketing: We do not currently send marketing emails or newsletters. If we offer marketing communications in the future, you will be able to opt out at any time by contacting us in writing.

When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

Sensitive Information

Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.

We do not intend to collect sensitive information through our website. If we ever do collect sensitive information, it will be used only:

• For the primary purpose for which it was obtained
• For a secondary purpose that is directly related to the primary purpose
• With your consent; or where required or authorised by law

Third Parties

Where reasonable and practicable to do so, we will collect your Personal Information only from you.

We may use common service providers (such as website hosting and email services) to run our business and website. Some providers may store or process data outside Australia. Where this occurs, we take reasonable steps to ensure information is handled appropriately.

Disclosure of Personal Information

Your Personal Information may be disclosed in a number of circumstances including the following:

• Where you consent to the use or disclosure; and
• Where required or authorised by law

We do not sell your personal information.

Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure.

We currently store enquiries in our email inbox, and access is limited to staff/owners only.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information.

Access to your Personal Information

You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.

To protect your Personal Information, we may require identification from you before releasing the requested information.

Maintaining the Quality of your Personal Information

It is important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records.

Cookies and website analytics

We do not currently use advertising pixels. We may use website analytics tools (such as Google Analytics) in the future to better understand website traffic and improve our website experience. If we do, these tools may use cookies or similar technologies.

You can control cookies via your browser settings.

Policy Updates

This Policy may change from time to time and is available on our website.

Privacy Policy Complaints and Enquiries

If you have any queries or complaints about our Privacy Policy please contact us at: