Terms & Conditions

These Terms & Conditions ("Terms") apply to your use of www.dreamcatchersociety.com (the "Website") and any enquiries, discussions, and services provided by Dream Catcher PTY LTD (trading as Dream Catcher) ("we", "us", "our").

By accessing or using our Website, you agree to these Terms.

1) About us

2) Website use

You agree to use the Website lawfully and not to:

• misuse or interfere with the Website (e.g., introduce malware, attempt unauthorised access)
• use the Website in a way that infringes anyone's rights
• scrape, copy, or reproduce content for commercial purposes without permission

We may suspend or block access if we believe the Website is being misused.

3) Information on this Website

We try to keep the Website accurate and up to date, but we don't guarantee that all content is complete, current, or error-free.

Any examples (e.g., revenue estimates, venue suitability, performance expectations) are general only and may vary by venue and circumstances.

4) Enquiries and quotes

Submitting an enquiry does not create a contract.

If we provide a quote, proposal, or pilot offer:

• it is valid for [30 days] unless stated otherwise
• it may be withdrawn or updated before you accept it
• final pricing and terms may depend on a site assessment and venue requirements

A binding agreement for installation/maintenance/revenue share only exists when both parties agree in writing (e.g., a signed proposal, pilot agreement, or venue agreement).

5) Our services

We provide services such as:

• installation of claw machines at partner venues
• maintenance and servicing (as agreed)
• prize stocking (as agreed)
• operational support and venue coordination

The exact service scope varies and will be set out in your written agreement with us.

6) Venue requirements and access

To install and operate a machine, the venue (or you, if you control the venue) may need to provide:

• suitable floor space and safe placement location
• access to power (if required)
• reasonable access for installation, restocking, servicing, and removal
• a safe environment for staff and customers

If access is unreasonably restricted, or site conditions are unsafe, we may delay work or suspend service until resolved.

7) Revenue share and collections (if applicable)

If your arrangement includes revenue share:

• the split, collection schedule, and payout method will be set out in your written agreement
• records may be based on machine meters, logs, and/or collection reports depending on the model used
• performance varies and we do not promise minimum takings unless explicitly agreed in writing

8) Maintenance, downtime, and faults

We aim to keep machines running reliably, but downtime may occur due to:

• normal wear and tear
• customer misuse or vandalism
• power issues or venue conditions
• supply delays (e.g., parts or prizes)

Where maintenance is included, we'll make reasonable efforts to repair faults within a reasonable time, subject to access and parts availability.

9) Payments (if applicable)

If you owe us payments (e.g., service fees, call-out fees, agreed costs), payment terms will be in your written agreement or invoice.

Unless otherwise stated:

• invoices are due within [7/14] days
• late payments may result in paused services until accounts are brought up to date

(Your website currently does not process online payments.)

10) Cancellations and removal

If a pilot or placement ends (by you, the venue, or us), removal timing and responsibilities will follow the written agreement.

If there is no written term, we will coordinate removal within a reasonable timeframe, subject to access and scheduling.

11) Intellectual property

All content on this Website (text, branding, logos, images, layouts) is owned by or licensed to us and is protected by intellectual property laws.

You may view and print pages for personal or internal business review, but you must not reproduce, distribute, or commercially exploit Website content without our written permission.

12) Third-party links

The Website may contain links to third-party websites. We are not responsible for their content, security, or privacy practices.

13) Liability and Australian Consumer Law

Nothing in these Terms excludes, restricts, or modifies any consumer guarantees or rights you may have under the Australian Consumer Law that cannot legally be excluded.

To the extent permitted by law:

• we are not liable for indirect or consequential loss (e.g., loss of profit, loss of goodwill) arising from your use of the Website
• we do not guarantee uninterrupted Website availability
• where services are supplied and a remedy is available, our liability may be limited (at our option) to resupplying the services or paying the cost of resupply

14) Privacy

Our collection and handling of personal information is explained in our Privacy Policy.

15) Changes to these Terms

We may update these Terms from time to time. The latest version will be published on our Website with the updated effective date.

16) Governing law

These Terms are governed by the laws of Victoria, Australia. You submit to the non-exclusive jurisdiction of the courts of Victoria.

17) Contact

For questions about these Terms, contact: info@dreamcatchersociety.com